Customer Service
Job Description: Location: Remote Working Hours: Shift-based (covering 24/7, three shifts) Responsibilities: - Manage and maintain daily operations of English-speaking communities (Telegram/Discord). - Provide timely and professional responses to user inquiries (including transactions, accounts, deposits, withdrawals, etc.). - Guide users through basic operations such as registration, KYC, deposits, withdrawals, and trading processes. - Monitor community sentiment and promptly report any issues.