Customer Support
Job Description: 1. Responsible for activating, retaining, and converting users to enhance user engagement and product value. 2. Responsible for formulating and executing operational strategies for existing users to achieve customer retention and increased activity. 3. Contact and maintain customer relationships via phone, email, and other channels to strengthen customer loyalty and drive purchases of additional products. 4. Responsible for planning and executing user activities to improve participation and satisfaction. 5. Based on customer feedback