Обслуживание клиентов at UnionEx

• Prior experience in customer service or a related field is preferred.
• Excellent communication and problem-solving skills are crucial for handling issues effectively.
• Ability to work under pressure and manage multiple tasks simultaneously is necessary.
• Strong attention to detail and a proactive approach to identifying and resolving problems are key.
• Basic understanding of platform operations and customer support tools is advantageous.

UnionEx, as a technology-oriented company with cutting-edge products and services, aims to enhance customer satisfaction and drive business development through this Customer Service role. Their intent is to recruit a dedicated professional who can efficiently resolve customer issues, analyze feedback for continuous improvement, and contribute to a dynamic team environment, reflecting a focus on innovation, operational efficiency, and employee growth in a supportive setting.

Interviewers should assess candidates' ability to handle customer complaints with empathy, demonstrate strong problem-solving skills through real-world scenarios, and show a proactive attitude towards addressing issues and collaborating for business development. Look for evidence of experience in similar roles and the capacity to work effectively under pressure in a fast-paced environment.