Job Description
Key Responsibilities
- Manage the entire process of platform operations including product launches, daily monitoring, and maintenance
- Handle announcement releases, parameter organization, system configuration, and function management
- Serve as primary contact for the business configuration center to resolve operational issues
- Ensure timely and accurate handling of all product-related matters according to established procedures
- Coordinate with outsourcing services for market research, competitive analysis, and account management
- Maintain compliance with data management and documentation requirements
- Collaborate cross-functionally with product, R&D, finance, legal, compliance and trading teams
- Respond to urgent operational needs and develop effective solutions
- Streamline and improve business processes through continuous optimization
- Create, organize and archive product documentation and contract files
- Support mid-office operations throughout the product lifecycle
Required Skills
- Strong operational management capabilities with attention to detail
- Excellent problem-solving and analytical skills
- Ability to work effectively across multiple departments
- Experience in system configuration and parameter management
- Knowledge of compliance and regulatory requirements
- Proficient in documentation and file management
- Good communication and coordination skills
- Ability to handle multiple tasks and meet deadlines
Preferred Qualifications
- Bachelor's degree in Business Administration, Computer Science or related field
- 2+ years of experience in platform operations or similar role
- Familiarity with financial systems and trading platforms
- Experience in process improvement and optimization
