Job Description
This role is responsible for the end-to-end operation and management of the company's platform, ensuring smooth product launches and daily system maintenance. The position requires close collaboration with multiple departments to optimize business processes and maintain operational efficiency.
Key Responsibilities
- Manage the entire product lifecycle on the platform including launch, daily monitoring, maintenance, and eventual decommissioning
- Handle announcement releases, parameter organization, system configuration, and functional communications
- Serve as primary liaison for the business configuration center to resolve operational issues
- Ensure timely and accurate resolution of all product-related issues following established procedures
- Coordinate with external service providers for market research, competitive analysis, and account management
- Maintain compliance through proper data management and documentation
- Collaborate cross-functionally with product, R&D, finance, legal, compliance and trading teams
- Respond to urgent operational needs and develop effective solutions
- Streamline business processes and maintain proper documentation of all product-related materials
- Support mid-office operations management throughout product lifecycles
Job Requirements
- Bachelor's degree in Business Administration, Computer Science or related field
- 2+ years experience in platform operations or similar role
- Strong understanding of system configuration and parameter management
- Excellent problem-solving skills and ability to work under pressure
- Proven track record in cross-functional collaboration
- Detail-oriented with strong organizational skills
- Knowledge of compliance requirements in financial services preferred
- Ability to manage multiple priorities in fast-paced environment
- Strong communication skills in both Chinese and English
Additional Information
The successful candidate will join a dynamic team responsible for maintaining the company's core trading platform. This position offers opportunities for professional growth in financial technology operations and exposure to various business functions.