Job Responsibilities:1.\tTimely synchronization of the latest official activity information within communities and various media platforms. Understand the latest activities thoroughly to address various inquiries effectively. You should have some online event design capabilities and strive to increase the exposure of posted information.2.\tMaintain customer relationships by fully understanding the company’s products and business operations, addressing daily customer inquiries, and keeping thorough records.3.\tTrack the efficiency of each event transmission (customer interest, share rate, participation rate, etc.), and assist the Events and BD departments in optimizing event implementation. Design high-engagement reward mechanisms for customers, with rewards provided by the company.4.\tUtilize extensive customer resources to understand their needs, facilitating and achieving secondary referrals from customers.5.\tCollaborate with various departments to complete the team's collective tasks.