DEX с ApeX
Job Description: 1. Responsible for overall customer service operations: establishing processes, standards, and team management 2. Personally engage in daily customer service tasks, handling high-priority or complex user issues 3. Collaborate with product, technical, and security teams to quickly identify and resolve problems 4. Build knowledge bases, FAQs, and automated customer service systems to improve response efficiency 5. Analyze user feedback and data to drive continuous optimization of customer service experience 6. Participate in
Job Description: 1. Responsible for data statistics and user profiling analysis related to exchanges, regularly generating data analysis reports. 2. Improve anomaly alerts for product data to ensure timely detection and warnings of product irregularities. 3. Design a data system that reflects business characteristics, track daily data to promptly identify and locate business issues, draw conclusions, and drive growth through data. Job Requirements:
1. Стратегия и планирование контента - Разработка и реализация комплексной стратегии контент-маркетинга, соответствующей бизнес-целям и бренду.
ApeX Protocol provides a good work environment with innovative trading features, but the salary is below average for the role, and career development paths are limited, which could be improved with more mentorship programs.
Working at ApeX Protocol is fantastic; the team is highly collaborative and innovative, with a strong focus on user empowerment through cutting-edge DeX technology, but I feel there could be more opportunities for team-building activities to enhance company culture.
