Korean customer service -3-shift job description: • Provide efficient and friendly customer support, answer user inquiries about transactions, platform usage, and technical issues. Collaborate with the team, coordinate internal and external resources, solve complex problems, and ensure that customer needs are handled properly. Participate in the training provided by the company, familiarize yourself with products and services, and provide more professional customer support. Record and provide feedback on user feedback, collect market related data, and assist in optimizing products and services.