-Provide IT support to colleagues, prioritizing high-quality assistance for technical issues and inquiries.-Manage IT onboarding, including the setup and distribution of MacBooks and laptops for new onsite and remote employees.-Handle inventory management and procurement of laptops, ensuring adequate stock for current and future needs.-Administer Kandji MDM for MacBook devices, ensuring secure and efficient operations.-Oversee software applications and services like Okta, Zoom, Google Workspace, Slack Enterprise, Jira, and Notion.-Operate the Cisco Meraki dashboard for corporate WiFi access and network configurations.-Occasionally configure Linux and Windows laptops to meet specific requirements.-Support audio-visual systems for large on-site meetings, including equipment like Zoom interfaces, Soundcraft mixers, and Sennheiser microphones.-Automate routine tasks and processes to enhance efficiency and accuracy in IT operations.-Collaborate with various teams to troubleshoot and resolve IT issues promptly.-Stay abreast of IT trends to suggest and implement improvements and innovations.