Hello! MEXC is looking for a Japanese customer service representative who can speak Japanese. If you want to join a young and ambitious team and become a part of a global exchange, then you are exactly the person we are looking for! Why choose us? MEXC (www.mexc. com) is one of the fastest-growing digital asset exchanges in terms of trading volume globally (ranked in the top 10 according to CoinMarketCap) Competitive salary and bonuses 3 Rich career development opportunities 4 The company provides various benefits and support. Job responsibilities: 1 Responsible for receiving user inquiries through online customer service tools and answering their concerns; 2. Provide timely feedback on any issues in the process, collect and organize them; 3. Proficient in Japanese and English, with priority given to those with Chinese proficiency; 4. Possess strong business sensitivity and be able to master basic business concepts after receiving training. Priority will be given to those with financial knowledge and experience; 5. Brainstorm obstacles in user experience, uncover user needs, and promote problem-solving and process optimization; 6. Able to adapt to shift work/long night shifts.