Community Operation

Full Time2 days ago
Employment Information
(Korean community operation * 2, English community operation * 2, Vietnamese community operation * 2) 1. Community management: Responsible for the daily management of the official community of the exchange, including social platforms such as Telegram, Discord, Twitter, Reddit, etc., and will use bots. Maintain community activity, regularly publish announcements, news, event information, etc., to attract and maintain user attention and participation. Handle questions, feedback, and complaints from community members to ensure timely and effective communication. 2. Business expansion capability: Promote community activities and connect more KOL and KOC group users to participate in community activities. 3. User participation and interaction: Design and execute user interaction activities, such as airdrops, Q&A, voting, trading competitions, etc., to enhance the participation and loyalty of community users. Collect and analyze user feedback and opinions, adjust community operation strategies in a timely manner, and optimize user experience. Content creation: 4. Collaborate with the marketing team to create and publish content related to the company's brand and products, including articles, posts, videos, etc., to promote brand awareness. Plan community activities and write relevant documents to attract users to actively participate. 5. Community growth: Develop and implement community growth strategies, expand community size, and attract more new users to join. Continuously optimize community operations and user growth strategies through data analysis and user behavior insights. 6. Brand promotion: Promote the company's brand image and products through social media and community platforms, enhancing the brand's reputation and influence within the community. Establish and maintain good relationships with industry KOLs (key opinion leaders) for joint promotion and collaboration. 7. Crisis management: Monitor community dynamics, identify potential crises and handle them in a timely manner to ensure the stability and good brand image
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