Head of Operations
Responsible for the operational growth of the company's products, establishing an operational growth team adapted to the Web3 industry, developing and implementing growth strategies, and achieving business growth; Pay attention to industry user trends, continuously conduct user research and behavior analysis, and be responsible for internal personnel training and knowledge iteration; Deeply study the functions and selling points of the product, fully cooperate with the marketing team, guide optimization and output of product related document content, and develop content strategies; Responsible for building a customer support team and improving customer success