Customer Support
Job responsibilities: Responsible for receiving user inquiries through online customer service tools and answering their doubts; Timely feedback on existing issues, collect and organize problems; Proficient in Korean and English, with Mandarin proficiency preferred; Has strong business sensitivity and can master basic business concepts after training. Financial knowledge and experience are preferred; Think about obstacles in user experience, explore user needs, and promote problem-solving and process optimization; Can adapt to shift workers



