Operations Specialist at MEXC

The Operations Specialist role at MEXC requires a bilingual professional with strong community management expertise to handle user interactions, moderation, and data analysis in a global cryptocurrency context.

• Fluency in both Chinese and English (written and verbal).
• 1+ years of experience in community management or customer support roles.
• Strong understanding and knowledge of cryptocurrency and blockchain technology.
• Excellent communication and interpersonal skills for fostering positive community interactions.
• Ability to analyze community metrics and work effectively in a fully remote environment.

MEXC, as a top 10 global digital asset exchange by trading volume, seeks to enhance its international community operations by hiring an Operations Specialist who can actively engage users, ensure compliance with guidelines, and bridge communication between different language speakers. Their underlying intent is to leverage community feedback for product development, improve user retention, and support rapid expansion in the competitive crypto market, reflecting a need for a culturally adept and data-driven individual to foster growth and innovation.

Interviewers at MEXC will likely focus on assessing candidates' bilingual proficiency, practical experience in managing online communities, and technical knowledge of digital assets to ensure they can handle real-time moderation, data analysis, and independent remote work. They may evaluate how well candidates can demonstrate cultural bridging, problem-solving in community conflicts, and the ability to contribute to scalable community strategies that align with MEXC's fast-paced, innovative culture.