Job Description
The Operations Team Leader is responsible for overseeing the comprehensive operations and maintenance strategies to ensure the stable and secure functioning of the exchange platform. This role involves managing the operations team, optimizing system performance, and implementing robust security measures to safeguard user assets and transaction data.
Key Responsibilities
- Develop and implement comprehensive operations and maintenance strategies based on business needs and development plans, covering server operations, network management, and data backup to ensure platform stability.
- Manage the daily operations of the team, including recruitment, training, performance evaluation, and task allocation to enhance team efficiency and collaboration.
- Lead the team in maintaining and monitoring hardware (servers, network equipment) and software (operating systems, databases) to ensure 24/7 platform stability and handle high concurrency scenarios.
- Establish and improve the security system, develop security strategies, and collaborate with the development team to address vulnerabilities and prevent risks like network attacks and data leaks.
- Create emergency plans, conduct drills, and manage data backup and recovery strategies to ensure quick response and business continuity during emergencies.
- Prepare and control the operations budget, optimize resource allocation, and reduce operational costs while ensuring efficient resource utilization.
Job Requirements
- Proven experience in operations and maintenance management, preferably in a financial or exchange environment.
- Strong leadership skills with the ability to manage and develop a high-performing team.
- In-depth knowledge of server operations, network management, and database systems.
- Experience in developing and implementing security strategies and emergency response plans.
- Excellent problem-solving skills and the ability to handle high-pressure situations.
- Strong budgeting and cost-control skills to optimize resource allocation.