Job Description
Key Responsibilities
- Design and maintain product operation diagrams that accurately reflect business processes and system workflows
- Collaborate with product managers, engineers, and stakeholders to understand operational needs and requirements
- Conduct process analysis to identify bottlenecks, redundancies, and optimization opportunities
- Develop comprehensive documentation for operational procedures and system architecture
- Ensure diagrams are visually consistent, technically accurate, and aligned with organizational standards
- Participate in design reviews and provide feedback on process improvements
- Stay updated on industry trends and best practices in business process visualization
- Coordinate with QA teams to validate diagram accuracy against actual operations
- Present findings and recommendations to leadership through clear visual communication
- Continuously refine and update diagrams as business processes evolve and change
Job Requirements
- Minimum of a bachelor's degree in computer science, engineering, or related field
- Proven experience in designing business process diagrams (e.g., BPMN, UML, flowcharts)
- Strong understanding of product lifecycle management and operational workflows
- Excellent analytical skills with ability to interpret complex systems and processes
- Proficiency in design tools such as Visio, Lucidchart, or Adobe Illustrator
- Knowledge of project management methodologies and documentation standards
- Ability to work independently and as part of a cross-functional team
- Strong communication skills to convey technical information to non-technical stakeholders
- Attention to detail with a commitment to accuracy and clarity in all deliverables
- Preferred experience with enterprise software systems and process automation tools
- Ability to translate business requirements into technical specifications
- Strong organizational skills to manage multiple projects and deadlines
- Knowledge of Agile/Scrum methodologies for iterative process improvement
- Experience with version control systems for managing diagram updates
- Understanding of user experience principles for effective visual communication
This role is ideal for a detail-oriented professional with a passion for process optimization and visual communication. The successful candidate will play a key role in enhancing operational efficiency through clear, accurate, and actionable diagrams. They will work closely with product teams to ensure that visual representations align with strategic goals and technical requirements. The position offers opportunities to contribute to innovative projects and develop expertise in business process design. Candidates should have a strong foundation in both technical and business domains, with the ability to bridge gaps between stakeholders through effective visual documentation. This is a great opportunity for someone looking to make a meaningful impact on organizational efficiency and process improvement.
