Responsible for the operational growth of the company's products, establishing an operational growth team adapted to the Web3 industry, developing and implementing growth strategies, and achieving business growth; Pay attention to industry user trends, continuously conduct user research and behavior analysis, and be responsible for internal personnel training and knowledge iteration; Deeply study the functions and selling points of the product, fully cooperate with the marketing team, guide optimization and output of product related document content, and develop content strategies; Responsible for building a customer support team, improving training and workflow for customer success and support, and increasing customer conversion and repurchase rates; Responsible for building and maintaining product communities, able to maintain user stickiness and activity within the community through content, activities, and other forms