Job Description
We are a fast-growing emerging trading platform specializing in global asset allocation. Currently in a phase of rapid expansion, we are seeking a passionate and high-potential Community Operations Manager to join our team.
We are not looking for just a social media editor or community moderator, but rather a future Chief Community Officer who can independently lead and drive community initiatives. Your role will involve deeply engaging with community human resources—recruiting, training, managing, and motivating core contributors (Moderators/Ambassadors). You will empower them to actively create content, organize events, provide product feedback, and leverage the power of the community to fuel platform growth.
Key Responsibilities
- Oversee the daily operations and management of the platform's social media accounts (X, LinkedIn, Instagram, etc.) and community channels (Telegram, Discord).
- Take ownership of social media metrics, including follower growth, content quality, exposure, and engagement rates.
- Drive platform users into private communities (e.g., Telegram/Discord) and be accountable for community size, activity levels, health, and retention rates.
- Design and execute a core contributor program—recruit, train, incentivize, and manage dozens or even hundreds of community contributors to amplify the brand's voice.
- Gather community feedback and collaborate closely with product, trading, and compliance teams to drive product improvements.
- Produce regular community operations reports and continuously refine operational strategies.
Job Requirements
- Bachelor's degree or higher, preferably from a domestic 985/211 university or a top 100 QS World University-ranked institution.
- Aged 25-30 with 1-3 years of experience in community or social media operations.
- Exceptional remote coordination and leadership skills, capable of effectively managing dozens to hundreds of community contributors rather than working solo.
- High sense of responsibility and stability, with a genuine appreciation for community value and a passion for community operations.
- Bonus: Fluent in written English to engage smoothly with English-speaking users.
Benefits
Remote work supported.
