Job Description:
We are a rapidly growing emerging trading platform specializing in global asset allocation. Currently in a phase of high-speed expansion, we are seeking a passionate and high-potential Community Operations Manager to join our team.
We are not looking for just a social media editor or group administrator. Instead, we envision you as a future Chief Community Officer who can independently lead and drive community initiatives. Your role will involve genuinely tapping into the human resources within the community—recruiting, training, managing, and motivating core contributors (Moderators/Ambassadors). These contributors will actively produce content, organize events, and provide product feedback, leveraging the power of the community to fuel platform growth.
Key Responsibilities:
- Oversee the daily operations and management of the platform's social media accounts (X, LinkedIn, Instagram, etc.) and community channels (Telegram, Discord).
- Take ownership of social media metrics, including follower growth, content quality, exposure rates, and engagement levels.
- Facilitate the transition of platform users into private communities (e.g., Telegram/Discord groups), ensuring growth in community size, activity levels, health, and retention rates.
- Design and implement a core contributor program: recruit, train, motivate, and manage dozens to hundreds of community contributors to collectively amplify the brand’s voice.
- Gather community feedback and collaborate closely with product, trading, and compliance teams to drive product iterations.
- Produce regular community operations reports and continuously refine operational strategies.
Job Requirements:
- Bachelor’s degree or higher, preferably from a domestic 985/211 university or a top 100 QS World University-ranked institution.
- Aged 25-30, with 1-3 years of experience in community or social media operations.
- Exceptional remote coordination and leadership skills, capable of effectively managing dozens to hundreds of community contributors rather than working solo.
- High sense of responsibility and stability, with a genuine appreciation for community value and a passion for community operations.
- Bonus: Fluent written English to engage quickly and smoothly with English-speaking users.
Benefits:
Remote work supported.
