Job Description
This position is responsible for managing and operating the Japanese Telegram community to drive engagement and growth. The ideal candidate will focus on optimizing community performance through strategic initiatives, ensuring alignment with the Japan Community Growth Active Index. Key tasks include identifying and collaborating with local influencers such as group owners and YouTubers to enhance community visibility and participation. The role requires proactive outreach to build partnerships and maintain a vibrant, active online presence for the community. The successful candidate will also monitor community metrics and implement improvements to sustain long-term growth.
Key Responsibilities
- Oversee the day-to-day operations of the Japanese Telegram community, including content moderation, user engagement, and community guidelines enforcement.
- Develop and execute strategies to increase community membership and activity levels, ensuring consistent growth against the Japan Community Growth Active Index targets.
- Identify and establish relationships with influential figures in the Japanese community, such as group administrators, content creators, and YouTubers, to foster collaboration and promote brand awareness.
- Coordinate with cross-functional teams to align community initiatives with broader business objectives and marketing campaigns.
- Analyze community performance data to identify trends, challenges, and opportunities for improvement, and report findings to stakeholders.
- Monitor competitor activities and industry developments to stay updated on best practices and emerging trends in community management.
- Ensure compliance with platform policies and legal regulations while maintaining a positive user experience.
- Organize events, contests, and promotions to drive user interaction and community loyalty.
- Provide regular updates on community progress, challenges, and success stories to internal teams and leadership.
- Collaborate with marketing and product teams to create content that resonates with the target audience and encourages participation.
Job Requirements
- Native or fluent proficiency in Japanese, with strong written and verbal communication skills to effectively engage with community members and influencers.
- Proven experience in community management, preferably within the Japanese market or similar multicultural environments, with a track record of successful growth strategies.
- Excellent interpersonal and negotiation skills to build and maintain relationships with key stakeholders and influencers.
- Strong analytical abilities to interpret data and make informed decisions about community optimization.
- Ability to work independently and collaboratively, with a proactive approach to problem-solving and innovation.
- Knowledge of social media platforms, particularly Telegram, and familiarity with community engagement tools and analytics software.
- Understanding of digital marketing principles, including SEO, content strategy, and user acquisition techniques.
- Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
- Excellent time management skills to meet deadlines and deliver results consistently.
- Strong organizational skills to maintain detailed records of community activities, influencer partnerships, and performance metrics.
- Ability to adapt to changing priorities and evolving community needs with flexibility and creativity.
- Basic understanding of business operations and marketing goals to align community efforts with organizational objectives.
- Excellent teamwork skills to collaborate with cross-functional departments and external partners.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong leadership qualities to guide and mentor junior team members in community management practices.
- Excellent problem-solving skills to address community challenges and resolve conflicts effectively.
- Ability to think strategically about long-term community development and sustainability.
- Excellent communication skills to present community insights and recommendations to stakeholders.
- Ability to work with minimal supervision while maintaining high standards of performance and accountability.
