Job Description
Key Responsibilities
- Community Strategy Development and Execution
- Develop and execute community strategies for exchange users and KOLs to enhance the brand's influence in the global cryptocurrency community.
- Regularly optimize community strategies based on market dynamics and user needs.
- Community Management and Interaction
- Manage communities through channels such as Telegram, Discord, Twitter, etc., to promote high-quality interaction and user participation.
- Monitor community emotions, collect and provide feedback on user feedback, and maintain a positive atmosphere.
- User Growth and Retention
- Design and implement a user growth plan to attract new users and increase the activity of existing users.
- Organize online and offline activities to enhance the stickiness between users and KOLs.
- Cross Team Collaboration
- Collaborate with business, marketing, public relations, product and other teams to ensure that community operations are aligned with company strategy.
- Utilize community feedback to assist in optimizing product experience.
Job Requirements
- 3+ years of experience in community management, preferably in cryptocurrency/fintech industries
- Proficiency in managing Telegram/Discord communities and social media platforms
- Strong understanding of cryptocurrency market trends and user behaviors
- Excellent communication skills in English (additional languages a plus)
- Ability to analyze data and derive actionable insights for community growth
- Experience organizing both online and offline community events
- Proactive problem-solving skills and ability to handle community crises


