-Investigate Users in relation to AML/TF concerns in Crypto (Chainalysis) and Fiat Environments.-Keep Registers (Admin, Spreadsheets on Drive, Unit21, Jira, Zendesk) up to date with every case generated.-Coordination with different Jurisdictions to fulfill authority requirements.-Creation and modifications on Manuals/Process in Compliance.-Identify and alert with urgent sense of Sanctions matters or Negative Adverse Media.-Clearly communicate requirements and expectations with Users, and have an overall customer centric approach to communication.-Collaborate with the Compliance, KYC, Customer Support, Payments teams on an ad hoc basis as required.-Leverage feedback for continuous improvement to the investigation process-Develop a deep understanding of AML typologies and Users and their operational objectives.-Assist with ongoing remediation programs.-Perform activities associated with Transaction Monitoring, including monitoring, alert investigation, and case escalation.-Verification of customer information and conduct of due diligence reviews, as part of the Money Laundering Prevention policy.-Assist in internal and external audits.-General knowledge of AML/FT Regulations and Best Practices (local and international).-Knowledge of PEPs & High Risk Users and what documentation/information is required for onboarding purposes and periodic reviews. -Assist the Compliance team in new and current projects.