-Responsible for the daily operation of the global community of the exchange (such as Telegram, Discord, etc.) and maintaining user relationships; -Timely answer user inquiries, handle complaints and feedback, and improve user satisfaction; -Plan community activities (such as AMA, airdrops, Q&A, etc.) to enhance community engagement and user stickiness; -Monitor community dynamics, prevent fraud, FUD and other harmful information, and maintain a good discussion environment; -Collect user feedback and assist in optimizing product and service experience.