Customer Service at Tapdeep PLT
풀타임2개월 전
Employment Information
Job Description
We are seeking a dedicated Customer Support Specialist to join our team. This role focuses on providing exceptional service to our customers by addressing their inquiries and resolving issues efficiently.
Key Responsibilities
- Respond to customer inquiries promptly and professionally
- Assist customers in solving problems and addressing their concerns
- Help customers navigate and resolve business process issues
- Coordinate with the research and development team for technical-related matters
- Ensure timely resolution of customer issues to maintain high satisfaction levels
- Document customer interactions and follow up as needed
Job Requirements
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work collaboratively with technical teams
- Customer-focused mindset with a passion for helping others
- Prior experience in customer support or a related field is a plus
- Ability to handle multiple tasks and prioritize effectively
Why Join Us?
Join a dynamic team where your contributions make a real difference. We offer a supportive work environment, opportunities for growth, and the chance to work with cutting-edge technology.
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