Hello! MEXC is looking for a Japanese customer service specialist. If you want to join a young and ambitious team and become a part of a global exchange, then you are exactly the person we are looking for! Why choose us? MEXC (www.mexc. com) is one of the fastest-growing digital asset exchanges in terms of trading volume globally (ranked in the top 10 according to CoinMarketCap) Competitive salary and bonuses 3 Rich career development opportunities 4 The company provides various benefits and support. Job responsibilities: 1 Responsible for receiving user inquiries through online customer service tools and answering their doubts; 2. Timely feedback on existing problems, collect and organize them; 3. Proficiency in Japanese and proficiency in Chinese are preferred; 4. Strong business sensitivity, able to master basic business concepts after training. Financial knowledge and experience are preferred; 5. Reflect on obstacles in user experience, identify user needs, and promote problem-solving and process optimization; 6. Able to adapt to shift work/able to adapt to long night shifts.