Job Description
The role is responsible for the overall operational strategy and business planning of the exchange, setting phased operational goals and driving their implementation, with accountability for core business metrics such as trading users, trading volume, revenue, activity, and retention. The position oversees spot trading, futures contracts, user growth, campaigns, and platform operations, continuously optimizing the full lifecycle of users from registration, deposit, trading, to retention. Based on market trends, user behavior, and operational data, the incumbent will formulate growth strategies to expand the trading user base, enhance trading activity, and maximize user value. Additionally, the role involves planning and executing key operational and growth projects, establishing cost, risk, and ROI evaluation mechanisms, and conducting regular business reviews and strategy optimizations. The position also includes managing the operations team, covering goal decomposition, task allocation, process management, and team development to improve overall delivery efficiency. Collaboration with product, technology, marketing, BD, and risk control teams is essential to drive key business initiatives and ensure project success.
Key Responsibilities
- Develop and implement exchange operational strategies and business plans.
- Oversee spot, futures, user growth, campaigns, and platform operations.
- Optimize user lifecycle management from registration to retention.
- Formulate growth strategies based on market and user data.
- Plan and execute key operational projects with ROI and risk assessments.
- Manage the operations team, including goal-setting and performance tracking.
- Collaborate cross-functionally with product, tech, marketing, and risk teams.
Job Requirements
- 5+ years of experience in crypto/Web3/CEX operations, with 3+ years in team leadership.
- Proven CEX platform operations expertise, preferably with top-tier exchanges.
- Strong business acumen with ownership of core metrics like trading volume and revenue.
- Excellent data analysis and strategic planning skills.
- Effective team management and cross-department collaboration abilities.
- Deep understanding of crypto markets and user needs, with a results-driven mindset.
- Bonus: Prior experience as a CEX operations lead or success in scaling user base from scratch.
Benefits
13-month salary, holiday benefits, and competitive compensation ranging from 8000U to 13000U.
