Customer Service Team Lead
Job Description: Customer Service Team Leader (Korean Market, Fluent in Chinese and Korean Required) - Achieve operational service level agreement (SLA) requirements, lead and guide the team to enhance customer service skills and product knowledge. - The team is responsible for resolving any escalated issues raised by customers. - Provide advice to customers regarding product or service issues—solve problems. - Communicate with customers across all regions to meet their diverse needs. - Analyze



