Customer Service
Job Description: Responsible for handling customer inquiries, providing online customer support, and addressing questions related to exchange operations, account management, and trading processes. Communicate with customers in [English] to ensure accurate information delivery and efficient resolution. Collect customer feedback and suggestions, collaborating with the team to improve service processes and user experience. Provide services according to scheduled shifts, accepting a three-shift work arrangement (morning, afternoon, and night). Regularly participate in trai


