Dịch vụ Khách hàng at PlanX

• Excellent verbal and written communication skills
• Strong problem-solving and analytical abilities
• 1-2 years of experience in customer service or support role
• Ability to work collaboratively with technical teams
• Patience and empathy when dealing with customer concerns

PlanX, likely a technology-oriented company focused on innovation and service delivery, is recruiting for this Customer Service role to enhance customer satisfaction and operational efficiency. The emphasis on collaboration with technical teams suggests a need for versatile candidates who can bridge customer and technical domains, possibly to support product development or address complex business issues. With requirements for a bachelor's degree and relevant experience, PlanX aims to build a stable, skilled team capable of handling diverse inquiries in a fast-paced setting, indicating a potential focus on growth or expansion in their customer-facing operations.

Interviewers at PlanX would focus on assessing candidates' ability to communicate effectively, solve problems analytically, and collaborate with technical teams, ensuring they can handle customer interactions professionally in a high-pressure environment. They may evaluate patience, empathy, and multitasking skills through behavioral questions, scenario-based assessments, or discussions of past experiences to determine how well candidates align with the company's need for reliable support that integrates customer feedback into technical processes.