Customer Service
1. Customer Service Team Building and Management - Responsible for building a 1-on-1 customer service team, including personnel recruitment, training, and management; -Develop workflow and service standards for the customer service team to ensure efficient operation; -Supervise team performance, optimize service quality, and improve user satisfaction. -Construction of CRM system and employee training. 2. Online community user conversion - responsible for configuring online customer service robots, email customer service, and other basic functions




