Customer Service
Job Description: Position Title: Korean Customer Service Representative (Fluent in Chinese and Korean) Responsibilities:- Handle complex escalated cases related to transactions, compliance, and general inquiries with a user-centric approach, providing timely, accurate, and empathetic support to effectively resolve challenging issues.- Gain an in-depth understanding of the platform and products to offer users problem-solving assistance, usage guidance, and necessary transaction education, thereby enhancing user confidence and experience.- Collaborate with product and tech




