Community Operation
1. Zendesk customer support and community management: Follow up with customer service, answer community questions, promptly resolve user inquiries in stock and contracts, and ensure a smooth user experience. 2. Backend management and announcement publishing: Responsible for backend management and configuration, writing and publishing business announcements on Zendesk, ensuring clear, accurate, and timely announcement content. 3. Event planning and user operation: Based on the characteristics of the user group, plan and output creative copy, group


