Matrixport Remote

1. Coordinate and contact KOLs to discuss cooperation matters, and solve various customer service problems encountered by KOLs in the daily process of attracting new customers; 2. Responsible for responding to customer service questions in the KOL community and providing daily work support for KOLs, as well as actively attracting new fans to the cooperative group; 3. Promote and advertise active activities for attracting new members within the community, identify and categorize issues raised by community users, and provide feedback to the corresponding department

1. Plan and execute social media operation plans to increase product and brand exposure, as well as user engagement; 2. Responsible for the daily operation and maintenance of Chinese and English social media matrices and communities Plan and write Chinese and English copy. Participate in the planning, preparation, and execution of social media and community activities (such as AMA, etc.) to enhance social activity and group user interaction.

1. Coordinate and contact KOLs to discuss cooperation matters, and solve various customer service problems encountered by KOLs in the daily process of attracting new customers; 2. Responsible for responding to customer service questions in the KOL community and providing daily work support for KOLs, as well as actively attracting new fans to the cooperative group; 3. Promote and advertise active activities for attracting new members within the community, identify and categorize issues raised by community users, and provide feedback to the corresponding department