Bitunix exchange

Job Description: VIP Client Manager Key Responsibilities: Establish and maintain strong relationships with VIP clients, providing one-on-one exclusive support, gaining an in-depth understanding of client needs, identifying collaboration opportunities, and enhancing client engagement and trading volume. Offer 7x24-hour instant support to VIP clients through exclusive communication channels (e.g., Telegram) and efficiently handle daily ope...

Job Description: Training cum QA TL Training & Quality Assurance Team Leader Key Responsibilities: Team Leadership & Talent Development - Oversee comprehensive leadership, coaching, and performance management of trainers and quality assurance specialists to drive continuous team capability enhancement - Systematically build team expertise through skills training, Trainer Training Program (TTT), and continuous development mechanisms - Allocate team tasks rationally to ensure training and

Job Description: Job Title: Customer Service Business Process SpecialistKey Responsibilities:- Gain an in-depth understanding of product logic and operational mechanisms across all business lines of the platform, while continuously tracking and updating the business knowledge system.- Independently oversee the implementation of new business initiatives within the customer service department, ensuring smooth support processes and timely responses post-launch.- Develop, maintain, and iterate Standard Operating Procedures (SOPs) and knowledge base documentation to ensure accuracy and user-friendliness.