Customer Service Team Lead
Job Description: Position Overview We are seeking a proactive and experienced Senior Customer Support Specialist to join our Escalation Team. In this critical role, you will be responsible for handling complex, sensitive, and escalated customer inquiries and issues. You will serve as the key point of contact to resolve challenging cases, address customer complaints, and collaborate closely with internal and external stakeholders to drive swift resolutions. Your expertise will be instrumental in enhancing customer trust and...




