Job Description
We are seeking a highly motivated Contract Operations Specialist to design and execute innovative trading activities that enhance user engagement and trading volume. The ideal candidate will collaborate closely with product, R&D, and marketing teams to ensure successful project implementation and post-launch growth.
Key responsibilities include monitoring activity performance metrics, analyzing competitive landscape in the cryptocurrency market, and implementing data-driven optimizations. You will serve as the bridge between our platform and users - collecting feedback, addressing concerns, and continuously improving the trading experience.
Key Responsibilities
- Design creative contract trading campaigns aligned with exchange objectives and market trends
- Coordinate cross-functional implementation with product, tech and marketing teams
- Monitor campaign KPIs, evaluate effectiveness, and develop optimization strategies
- Engage with users to gather feedback and promptly resolve issues
- Conduct competitive analysis and implement operational improvements
Job Requirements
- Bachelor's degree with minimum 3 years experience in cryptocurrency industry
- Proven experience in crypto/financial derivatives operations and contract trading
- Strong event planning and execution capabilities
- Excellent verbal/written communication skills across all organizational levels
- Data-driven mindset with strong analytical skills
- Ability to thrive under pressure in competitive market environments
- Outstanding teamwork and cross-functional collaboration skills
Benefits
Enjoy flexible remote work arrangements with Macbook provided. We offer bi-monthly performance bonuses and opportunities for professional growth in the dynamic crypto industry.


