Job Description
Seeking a dynamic professional to collaborate with the Chief Operating Officer on website operations, ensuring optimal performance and alignment with business goals. The role involves developing and executing community engagement strategies to enhance user interaction and loyalty. Additionally, the candidate will maintain a deep understanding of industry trends, identify key developments, and document insights that influence product direction. A critical focus will be on evolving into a subject matter expert in web3 social products, driving innovation through research and analysis. The position also requires establishing strategic partnerships with key opinion leaders (KOLs) and industry projects to expand the platform's ecosystem and visibility.
Key Responsibilities
- Collaborate closely with the Chief Operating Officer to oversee and optimize the day-to-day operations of the company's website, ensuring seamless functionality and alignment with overall business objectives.
- Develop and implement comprehensive community engagement strategies to foster user interaction, loyalty, and growth within the platform's ecosystem, leveraging data analytics and user feedback to refine approaches continuously.
- Monitor and analyze emerging trends in the web3 and social media space, proactively identifying and documenting key industry developments, innovations, and regulatory changes that impact product direction and market positioning.
- Lead the evolution of web3 social products by conducting in-depth research, proposing actionable insights, and actively participating in iterative design processes to enhance user experience and platform capabilities.
- Establish and maintain strategic partnerships with KOLs and industry projects, coordinating cross-functional teams to execute collaborative initiatives that drive brand visibility, user acquisition, and ecosystem expansion.
Job Requirements
- Proven experience in website operations management, with a strong track record of improving performance and user satisfaction.
- Excellent understanding of community engagement principles and a history of successfully implementing strategies that boost user retention and growth.
- Ability to stay current with fast-evolving web3 and blockchain trends, demonstrating expertise in identifying and summarizing critical industry highlights for internal stakeholders.
- Strong analytical skills to evaluate user behavior, market dynamics, and competitive landscapes, supporting data-driven product decisions and innovation.
- Experience in building and nurturing relationships with KOLs and industry partners, with a focus on creating mutually beneficial collaborations that align with business goals.
- Proficiency in project management methodologies, ensuring timely delivery of initiatives while maintaining quality and alignment with strategic priorities.
- Excellent communication and interpersonal skills, with the ability to articulate complex ideas clearly to both technical and non-technical audiences.
- Ability to work independently and as part of a team, balancing creative problem-solving with structured execution in a fast-paced environment.
