Community Manager at Socrates

Job Description

Key Responsibilities

• Develop and implement user growth strategies: Deeply understand market dynamics and product characteristics to create effective strategies, including content marketing, event planning, channel expansion, and community operations.
• Data analysis and optimization: Utilize tools like Google Analytics to monitor user behavior, identify bottlenecks, optimize processes, and improve conversion rates. Regularly generate operational reports to support product iteration and strategy adjustments.
• Content ecology construction: Lead or participate in building a vibrant social content ecosystem, encouraging user-generated content (UGC) and enhancing content quality and diversity. Collaborate with content creators and KOLs to expand influence.
• Cross-departmental collaboration: Work closely with product, technology, and marketing teams to ensure seamless execution of operational strategies. Coordinate resources and drive project success while addressing operational challenges.
• User research and feedback: Conduct surveys, analyze feedback, and gain insights into user needs to guide product improvements and operational refinements.

Job Requirements

• Proven experience in user growth strategies, digital marketing, or community operations.
• Strong analytical skills with proficiency in data tools like Google Analytics.
• Excellent communication and collaboration abilities to work across teams.
• Creative mindset with a focus on enhancing user engagement and content quality.
• Ability to conduct user research and translate insights into actionable strategies.