Customer Service Representative (Japanese) Job Responsibilities: 1. Process backend work orders and provide customers with 24/7 online query and email response services. 2. Handle customer inquiries, suggestions, and opinions through email or online tools. 3. Support customer contact with other business departments, accurately record customer requirements and suggestions, and provide feedback in document form. 4. Handle customer complaints, any special circumstances or temporary tasks.

Binance Accelerator Program - Business Operations (Binance Gift Cards) Job Responsibilities: 1. Conduct data analysis on key performance indicators of gift cards and provide actionable data insights. 2. Analyze the performance of short-term initiatives, such as marketing activities and partner incentive plans, and propose improvement suggestions and next steps. 3. Research the latest macro and market trends in cryptocurrency to provide information for the team's strategy. 4. Draft for retail users and partners

The responsibilities of a Content Operations Manager include developing and implementing content operations strategies and processes, creating and executing Feed and Live content activities, collaborating with product teams, supporting product development and improvement, managing live streaming schedules, budgets, and resources, monitoring and analyzing content performance indicators, and collaborating across functional departments to support Binance's scheduled live streaming events.